Privacy Policy

Last updated: June 23, 2026

This Privacy Policy explains how Easy Peasy – EPThings collects, uses and protects your personal information when you visit our website, place an order, contact us or use our services.

Who We Are

Easy Peasy – EPThings operates this store and website, including related information, content, features, tools, products and services, to provide customers with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide our online store, checkout and related services.

Personal Information We Collect

When we refer to personal information, we mean information that identifies you or can reasonably be linked to you. Depending on how you interact with our website and services, we may collect or process the following information:

• Contact details, including your name, billing address, shipping address, phone number and email address.
• Order and transaction information, including products viewed, added to basket, purchased, returned or cancelled.
• Payment-related information, including payment confirmation and transaction details.
• Account information, including login details, preferences and settings where applicable.
• Communications with us, including customer support enquiries and messages sent through our website.
• Device and usage information, including browser, IP address, device type and how you interact with our website.

How We Use Your Personal Information

We use your personal information to provide, improve and protect our services. This may include:

• Processing and fulfilling your orders.
• Taking payments and arranging delivery.
• Managing returns, refunds and customer support enquiries.
• Creating and managing customer accounts where applicable.
• Improving our website, products and customer experience.
• Sending order updates, service messages and customer communications.
• Providing marketing communications where permitted and where you have not opted out.
• Protecting our website, customers and business from fraud, misuse or security risks.
• Complying with legal obligations and responding to lawful requests.

How We Share Personal Information

In certain circumstances, we may share personal information with trusted third parties where necessary to operate our business, provide our services or comply with the law.

This may include sharing information with:

• Shopify, which hosts and supports our online store.
• Payment processors and checkout providers.
• Delivery, courier and fulfilment partners.
• IT, analytics, customer support and cloud service providers.
• Marketing and advertising partners where permitted by law.
• Professional advisers, authorities or legal bodies where required.

Relationship with Shopify

Our store is powered by Shopify. Shopify may collect and process personal information about your access to and use of our store in order to provide, protect and improve the services used by our business and our customers.

Information submitted through our website may be transmitted to Shopify and other relevant third parties, including parties located outside your country of residence, where necessary to operate our store and provide services to you.

Children’s Data

Our services are not intended for use by children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Security & Retention

We take reasonable steps to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide our services, maintain records, comply with legal obligations, resolve disputes and enforce our agreements or policies.

Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate personal information.
• Request deletion of personal information in certain circumstances.
• Request a copy of your personal information.
• Object to or restrict certain types of processing.
• Withdraw consent where we rely on consent to process your information.
• Opt out of promotional emails using the unsubscribe link in our emails.

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing your request.

Complaints

If you have a complaint about how we process your personal information, please contact us first so we can try to resolve the issue.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country where you live. Where required, we rely on recognised legal transfer mechanisms to help protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements or operational needs. Any updated version will be posted on this website.

Data Controller

For the purpose of applicable data protection laws, Easy Peasy – EPThings is the data controller of your personal information.