Track order
Order support
Track your order
Waiting for your delivery? Once your order has been dispatched, you should receive a tracking update by email. If you cannot find your tracking information, send us your order details and we will be happy to help.
Check your email
Your order confirmation and dispatch updates are sent to the email address used at checkout.
Use the tracking link
If tracking is available, your dispatch email will include a courier tracking link or tracking reference.
Need help?
If you cannot find your tracking details, complete the form below and we will check the order for you.
Delivery information
EPthings works with trusted UK-based suppliers and manufacturers. Orders are dispatched from warehouses within the United Kingdom, helping to provide fast and reliable delivery for our customers.
- Most products are dispatched from UK warehouses.
- Delivery times can vary depending on the product size, supplier and courier.
- Large garden, furniture and storage items may arrive using specialist couriers.
- If your order includes multiple items, they may arrive in separate deliveries.
Ordered through eBay?
Please check your eBay purchase history for tracking updates. For eBay orders, we recommend contacting us directly through eBay messages so your order details stay linked to your purchase.
Ask us to check your order
Complete the form below with your order number and email address. We will check the order and come back to you as soon as possible.
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